These days, metrics are everything. All things can be quantified, optimized and improved. How are you analyzing the success of your digital work environment? What metrics are you collecting?
Here are some of the best practices and metrics to make sure your workplace and workforce are efficient and successful. As automation and rapid advances in digital technology continue to alter the way we work, making certain these elements are comprehensively monitored will only become more important, so establishing good patterns now will place you ahead in the long run.
Standardized internal processes
What processes are in place for automating and streamlining your processes, and helping your workforce become efficient? These processes should be the guiding elements on which your business operates.
The best way to establish standardized and error-free processes is to implement workflow automation tools. These allow you to route documents to and set reminders for the right people at the right time. For instance, when an incoming invoice is processed into the system, workflow automation tools forward it to specific accounts payable staff, even if they’re working at home or in a different state. You can even automate customer service, employee onboarding, and purchase order processing. Automation also makes it easier to track your internal processes and make sure things are operating optimally.
Traditional on-site work requirements limit the available pool of talent a company is able to pull from, confining your search to your immediate area instead of meeting the best talent where it already is.
How are you finding your freelancers and full-timers? Track your processes for finding and keeping talent and know what digital channels are out there for pursuing leading candidates in the field. Implementing web application forms on your website makes it much easier to acquire and recruit candidates from different parts of the globe.
Once applicants fill in the required fields, the information is then fed into your HR system so managers can quickly evaluate a candidate’s qualifications and make sure the best people are hired for the job.
Virtual water cooler
While physical interaction might be important for some tasks like retail sales, for the majority of collaborative work, the digital tools are now robust enough to create virtual environments where conversations flow easily and unexpectedly at the digital proverbial water cooler, too. The occasional physical meetup is great for team-building and camaraderie, but virtual environments can foster this as well.
Regular, weekly meetings over voice and video conferencing platforms with teams and squads within departments and more occasional company-wide meetings in virtual channels keep everyone on the same page and encourage the conversation and engagement that an actual break room provides. These things are easy to measure with attendance tracking tools and regular surveys and questionnaires with employees to see how everyone is engaging with the available communications technology.
In addition to creating a virtual water cooler for staff, employees must also have a collaborative virtual environment to share ideas and work on files. That’s why you need cloud-based storage and enterprise software. The cloud enables employees to store their files in a central location and access them from virtually any internet-enabled device. What’s more, they can collaborate on the same document with their colleagues and stay in sync, even if they’re in two different locations.
Employee engagement with technology
That last piece of advice applies to your entire technological environment. Having the right tools for the right jobs in the hands of the right people is essential. Do your employees know what resources are available to them? Do you know what tools are out there to help your team accomplish their tasks?
Regularly tracking the ways your workforce engages with technology — what platforms and tools they use, what efficiencies or obstacles they routinely come across — and keeping abreast of alternatives out there is essential for keeping productivity high and workflows fluid.
Working digitally has many benefits, and will likely become an essential part of just about every industry in the near future. If you’re looking for a powerful solution to establish a digital workplace, call PaperSave today. Our cloud-based document management system comes with workflow automation, centralized storage, web forms, and so much more. Schedule a free personalized demo today to see if PaperSave works for you.