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Reedy Creek Improvement District Clears Requisition Backlogs with PairSoft

PairSoft October 15, 2021

Case Studies

The Client

Reedy Creek Improvement District is a public corporation of the State of Florida located in Lake Buena Vista that is responsible for government services such as land use, regulation, and planning, across the many acres of Florida’s resorts.

The Challenge

Requests Lost. No visibility of requisition timeline.

Reedy Creek needed to better manage their growing and cumbersome paper-based requisitions. The system created a bottleneck with requisitions waiting on managers’ desks to be approved with no visibility to the status of the requisition in the approval process. Without visibility of the requisitions, Reedy Creek had a lack of control when it came to budgeting.

Requirements – Manage Requisitions. Integrate with Microsoft Dynamics GP.

To be as efficient as possible, Reedy Creek knew they needed an ERP to manage their accounting practices and requisitions.

Reedy Creek selected Dynamics GP to manage their accounting needs, but did not realize that there was not a requisition tool included in the Dynamics GP ERP. Reedy Creek sought to find a dedicated web-based solution to manage their requisitions.

The Solution

It was at the Microsoft Dynamics community’s Convergence tradeshow event that Reedy Creek learned about Paramount PairSoft Requisition, and saw a demo. As soon as Reedy Creek saw PairSoft in action they knew it was the right solution.

PairSoft provided a requisition solution that streamlined their process by providing visibility to all users of where the requisitions are in the process. Workflow and automation allowed approvers to be reminded of requisitions pending approval and the ability to view budget to actual and get a warning when items are over budget.

Following implementation, managers and employees took part in PairSoft training directed by Susan Higginbotham, Deputy Finance Manager. Susan used a mixture of classroom training scenarios and instruction documents to teach the initial users about PairSoft. Moving forward, when new users are added to PairSoft, Susan relies on the instruction documents and assistance from other employees to get the users up to speed. Reedy Creek currently has 125 PairSoft Users.

The Results

Visibility & Control. Time Savings. Advanced Spending Process.

“The time it takes for a requisition has been greatly reduced, and there is greater visibility of where the requisition is in the workflow,” Susan observed. Reedy Creek has also experienced improvement in spending behavior due to the awareness of their budget to actuals, and budget warnings.

PairSoft Requisition and the add-on modules Reedy Creek has purchased have significantly improved their spending habits, and allowed them to have greater visibility and control on their organizational costs. Throughout the organization PairSoft has received a lot of praise. “Everybody likes PairSoft,” Susan noted.

Measures of Success

With the implementation of PairSoft, Reedy Creek now has:

  • Streamlined Requisitions
  • Increased Efficiency
  • Workflow Visibility
  • ERP Integration


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