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PairSoft • September 14, 2020
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Although locations are independently owned, they are part of nearly 2,000 locations within the Planet Fitness family.
With rapid growth, PF Michigan Group was originally using a cloud management system supported by a smaller company.
They ran into challenges that were ever increasing with growth as the solution could not accommodate their volume of accounts payable transactions.
There were also issues with technical support due to the software company having high turnover.
Trying to resolve technical issues got to the point where they were started to effect operations and knew they had to look for a solution that would help them achieve their goal of a paperless accounts payable department.
What drew them to DocuPeak is that it’s tight integration with their existing Intacct. Along with the capabilities to accommodate growth,
DocuPeak was customized for their portal that streamlines data entry for AP invoices.
“We were excited for the recognition software to assist with data entry”, says Amanda Bierkamp highlighting the benefits of Smart Document Recognition (SDR) within DocuPeak.
Another key point from Amanda was working with the Webiplex team on building their portal. “The communication was great and so was brainstorming on how to make something work that would make our lives easier”, she comments.
Tim Ward, CIO CraftMark Bakery
Amanda Bierkamp, PF Michigan Group