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Planet Fitness Achieves Paperless Goals With DocuPeak

PairSoft September 14, 2020

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Offering members a high-quality fitness experience, Planet Fitness franchise PF Michigan Group Michigan, provides clients a welcoming, non-intimidating workout environment called the Judgement Fee Zone®.

Although locations are independently owned, they are part of nearly 2,000 locations within the Planet Fitness family.

The Challenge

With rapid growth, PF Michigan Group was originally using a cloud management system supported by a smaller company.

They ran into challenges that were ever increasing with growth as the solution could not accommodate their volume of accounts payable transactions.

There were also issues with technical support due to the software company having high turnover.

Trying to resolve technical issues got to the point where they were started to effect operations and knew they had to look for a solution that would help them achieve their goal of a paperless accounts payable department.

The Solution

What drew them to DocuPeak is that it’s tight integration with their existing Intacct. Along with the capabilities to accommodate growth,

DocuPeak was customized for their portal that streamlines data entry for AP invoices.

“We were excited for the recognition software to assist with data entry”, says Amanda Bierkamp highlighting the benefits of Smart Document Recognition (SDR) within DocuPeak.

Another key point from Amanda was working with the Webiplex team on building their portal. “The communication was great and so was brainstorming on how to make something work that would make our lives easier”, she comments.

The Results

  • Efficiency with data entry automation of invoices.
  • Remain paperless in their accounts payables department
  • Streamlining the approval process for invoices
  • Tight integration with their existing Intacct system

“DocuPeak has enabled our accounts payable department to achieve our goal of going paperless!”

Tim Ward, CIO CraftMark Bakery

Amanda Bierkamp, PF Michigan Group


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